Privacy policy

Last Updated: May 1st, 2025

Frontline Canadian Training Inc. ("we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://www.frontlinecanadiantraining.ca, use our services, or interact with our online advertisements (e.g., via Meta/Facebook and Google Ads).

1. Information We Collect

We collect personal information through:

Course registration forms
Online booking forms
Contact forms and lead ads (Facebook, Instagram, Google)
Website analytics and cookies
Email or phone inquiries

Types of Information:

Name
Email address
Phone number
City and Province
Course of interest
Payment method (where applicable)
Usage data (IP address, browser type, visit duration)

2. How We Use Your Information

We use your information to:

Process course registrations and inquiries
Communicate with you about upcoming training, schedules, or updates
Send promotional content (if you opt-in)
Improve our website functionality and advertising performance
Meet legal, regulatory, or training certification requirements

3. Sharing Your Information

We do not sell your personal data.
We may share your information with:

Authorized instructors or staff (to manage course delivery)
Trusted third-party service providers (e.g., payment processors, Meta lead forms)
Legal authorities, if required by law or for safety concerns

4. Cookies & Tracking Tools

Our website may use:

Cookies for performance and analytics
Meta Pixel and Google Analytics to track ad effectiveness

You can disable cookies via your browser settings.

5. Email & SMS Marketing

With your consent, we may contact you about:

Course reminders
New offerings (e.g., First Aid, PAL/RPAL)
Promotions or events

You can unsubscribe at any time via the email footer or by contacting us directly.

6. Data Security

We take reasonable administrative, technical, and physical precautions to protect your information. However, no method of transmission over the Internet is 100% secure.

7. Your Rights

You have the right to:

Access the personal information we hold about you
Request corrections or deletion of your data
Withdraw consent for future communications

To request data access or changes, contact:
📧 info@frontlinecanadiantraining.ca

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from minors.

9. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted here with a new "Last Updated" date.

10. Contact Us

If you have any questions about this Privacy Policy or our practices, please contact:
📧 info@frontlinecanadiantraining.ca
📞 +1-306-717-6477